This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By using our services, including our website, you agree to the terms of this Privacy Policy.

 

Information we collect

We may collect personal information that you provide directly to us when you use our services. This information may include, but is not limited to:

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• Name

• Contact information (address, email, phone number)

• Billing and payment information

• Information about your tree care needs

 

We also collect non-personal information automatically, such as IP addresses, cookies, and usage data when you interact with our website.

 

How we use your information

We may use the personal information we collect for various purposes, including:

 

• Providing our tree care services

• Responding to your inquiries and requests

• Billing and processing payments

• Sending service updates, notifications, and promotional material

• Improving our services and customer experience

• Compliance with legal obligations

 

Information sharing

We may share your personal information with third parties under the following circumstances:

 

• With your consent

• To contractors, service providers, or business partners who assist us in providing our services

• To comply with legal requirements

• In response to a request from law enforcement

• To protect our rights and safety or the rights and safety of others

 

Your choices

You can manage your communication preferences and choose not to receive promotional emails or other communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

 

Cookies and tracking technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze user behavior. You can manage your cookie preferences through your browser settings.

 

Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no data transmission over the internet or method of electronic storage is 100% secure.

 

Children's privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us, and we will take appropriate steps to delete the information.

 

Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated Privacy Policy on our website.

 

Contact information

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:

 

Joni Dwyer, Owner and Operator, COVA Tree

5594 N. Mesa Drive, Castle Rock, CO 80108

joni@covatree.com