Question 1

Do you provide free estimates?

Accepted Answer

Yes!  We are happy to provide free estimates and they are valid for 30 days. Our estimate schedule is: 
Mondays in Castle Pines North
Tuesdays in Castle Pines Village
Wednesdays in Castle Rock
Thursday afternoons in Parker
Fridays in Littleton/Lone Tree/Highlands Ranch/Englewood areas.

Schedule a free estimate today.  (https://book.housecallpro.com/book/COVA-Tree/736d58aebcea485f800cff315041c45f?v2=true)

Question 2

What areas do you service?

Accepted Answer

We provide service to most of Douglas County, parts of Arapahoe County, and also parts of Jefferson County.

Question 3

How will I receive my estimate?

Accepted Answer

Your estimate will be sent electronically via email.  We are able to text you a copy of your estimate if requested.

Question 4

How do I approve the work?

Accepted Answer

Your emailed estimate will include a button to “Approve” the work. Once you complete the approval we will be notified and your job will be scheduled. Usually within a week our Scheduler will notify you by email with your job date, time and arrival window.

Question 5

How far out are you booked for work?

Accepted Answer

This depends on the season.  Please call or text our office at 720-600-2682 for the most current scheduling timelines.

Question 6

What services do you provide?

Accepted Answer

We are a full-service tree company and able to assist with trimming and removal work, stump grinding, new tree planting, and Plant Health Care.  We also offer recurring service programs to ensure the long-term success of your trees and shrubs, thus eliminating the need to book estimates for maintenance work.

Question 7

Do you have an Arborist on staff?

Accepted Answer

We currently have two full-time ISA-Certified Arborists on staff along with multiple Certified Operators.

Question 8

Are you licensed and insured?

Accepted Answer

Yes!  We are happy to provide a current copy of our Certificate of Insurance upon request.

Question 9

When should I prune my trees, or how often should I prune my trees?

Accepted Answer

Most trees should be pruned every one to four years, depending on the variety and level of pruning. Some trees need to be pruned in the winter while dormant only.

Question 10

How do I pay for service?

Accepted Answer

You will receive an email invoice upon completion of your job. We accept check or credit cards for a 2.9% fee. Multi-day jobs are billed at the end of individual days. Payments can be given to our crew members or you can utilize the pay online function available within the emailed invoice.